Apple Mobile Device For Mac

Your free year of Apple TV+ is included when you buy a new iPhone, iPad, iPod touch, Apple TV, or Mac after September 10, 2019, from Apple or an Apple-authorized reseller. Your new device must also be capable of running the latest iOS, iPadOS, tvOS, or macOS. Deploying a mobile device management (MDM) solution allows administrators to securely and remotely configure enrolled devices. Administrators use Apple School Manager or Apple Business Manager to enroll organization-owned devices, and users can enroll their own devices. Apple Mobile Device Service runs as a Windows service (Apple Mobile Device Service (AMDS)) regardless if the user is running a connected Apple application. If you ever need to reinstall or update thsi software, simply download and install the latest version of iTunes.

How to restart AMDS

You might see the following error when connecting your device: 'This [device] cannot be used because the Apple Mobile Device Service is not started.'

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Follow these steps to restart AMDS:

  1. Close iTunes and disconnect any iPhone, iPad, or iPod that's currently connected.
  2. Access the Run command by simultaneously pressing the Windows logo key and the R key on your computer's keyboard.
  3. Type services.msc and click Ok. The services console should open.
  4. Right-click on Apple Mobile Device Service and click Properties in the shortcut menu.
  5. Set the Startup type pop-up menu to Automatic.
  6. Click Stop the service.
  7. After the service has stopped, click Start the service.
  8. Click Ok.
  9. Restart the computer.
  10. Open iTunes and connect the device.

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If AMDS still will not start, or if it stops unexpectedly, this could be caused by third-party security software. Learn how to resolve issues between iTunes and third-party security software.

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If AMDS isn't the issue, learn how to troubleshoot other causes for device recognition issues.